Returns & Cancellations

Returns

Ready-Made Throw Pillows

While we hope you love your selections, we understand that sometimes things can change.

Although Pillow My Fancy does not accept any returns on ready made pillows, we will offer a courtesy exchange within 30 days of the date the order was placed. Simply return the items and once we receive, we will credit your account so that you can place a new order.

To initiate an exchange, please call customer care at: 727.476.4703

Please return items to:

Pillow My Fancy
c/o Exchange Department
10820 US Hwy 19 N
Clearwater, FL 33764

Please include a note inside with your original packing slip or your name/order number.

Custom-Made Throw Pillows

All of Pillow My Fancy’s custom throw pillows are hand crafted specifically for each one of our customers. Unfortunately, we do not accept returns or exchanges on any custom goods.

Cancellations

Ready-Made Throw Pillows

We will gladly cancel any ready made throw pillow order as long as it has not shipped. All cancellations will incur a 5% credit card return processing fee.

Custom-Made Throw Pillows

We will gladly cancel any custom-made throw pillow order within 24 hours of order placement. After 24 hours, there is a good chance that the fabric has already been ordered with the mill and at this time, we cannot cancel or refund any custom-made orders. All cancellations will incur a 5% credit card return processing fee.